{"id":3527,"date":"2025-11-23T11:22:42","date_gmt":"2025-11-23T11:22:42","guid":{"rendered":"https:\/\/krklstudio.ro\/?page_id=3527"},"modified":"2025-11-26T10:21:50","modified_gmt":"2025-11-26T10:21:50","slug":"politica-de-livrare","status":"publish","type":"page","link":"https:\/\/krklstudio.ro\/en\/politica-de-livrare\/","title":{"rendered":"Politica de Livrare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3527\" class=\"elementor elementor-3527\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afc87a0 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"afc87a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-988534c elementor-widget elementor-widget-heading\" data-id=\"988534c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de Livrare\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2423202 elementor-widget elementor-widget-heading\" data-id=\"2423202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ultima actualizare: 22.11.2025<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bc70b6 elementor-widget elementor-widget-text-editor\" data-id=\"0bc70b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4><b>1. Informa\u021bii generale<\/b><\/h4><p><span style=\"font-weight: 400;\">Prezenta politic\u0103 stabile\u0219te condi\u021biile de livrare pentru comenzile plasate pe site-ul www.krklstudio.ro. Toate comenzile sunt procesate \u0219i expediate exclusiv prin Sameday, \u00een baza contractului nostru de colaborare cu acest furnizor de servicii de curierat.<\/span><\/p><h4><b>2. Zone de livrare<\/b><\/h4><p><span style=\"font-weight: 400;\">Livr\u0103m produse pe \u00eentreg teritoriul Rom\u00e2niei prin re\u021beaua Sameday. Nu efectu\u0103m livr\u0103ri interna\u021bionale.<\/span><\/p><h4><b>3. Termene de livrare<\/b><\/h4><p><span style=\"font-weight: 400;\">Termenul mediu de livrare este de 1\u20133 zile lucr\u0103toare din momentul confirm\u0103rii comenzii, \u00een func\u021bie de localitatea de destina\u021bie \u0219i disponibilitatea produselor.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Termenul de livrare poate varia dac\u0103:<\/span><\/p><p><span style=\"font-weight: 400;\">Produsele din comand\u0103 nu se afl\u0103 pe stoc.<\/span><\/p><p><span style=\"font-weight: 400;\">Produsele necesit\u0103 personalizare.<\/span><\/p><p><span style=\"font-weight: 400;\">Curierul nu respect\u0103 termenul de livrare.<\/span><\/p><p><span style=\"font-weight: 400;\">Datele de livrare sunt incomplete sau destinatarul nu poate fi g\u0103sit la adres\u0103.<\/span><\/p><p><span style=\"font-weight: 400;\">\u00cen momentul expedierii, ve\u021bi primi o notificare pe e-mail \u0219i\/sau SMS cu num\u0103rul AWB \u0219i detalii despre statusul livr\u0103rii.<\/span><\/p><h4><b>4. Costuri de livrare<\/b><\/h4><ul><li style=\"list-style-type: none;\"><ul><li><span style=\"font-weight: 400;\">Taxa de livrare standard: 19 lei;<\/span><\/li><li><span style=\"font-weight: 400;\">\u00cen cazul localit\u0103\u021bilor aflate \u00een afara ariei de acoperire Sameday, pot exista costuri suplimentare, care vor fi comunicate \u00eenainte de confirmarea comenzii.<\/span><\/li><\/ul><\/li><\/ul><h4><b>5. Modalit\u0103\u021bi de livrare<\/b><\/h4><p><span style=\"font-weight: 400;\">Livrarea se realizeaz\u0103:\u00a0<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li><span style=\"font-weight: 400;\">la adresa specificat\u0103 de client \u00een formularul de comand\u0103;\u00a0<\/span><\/li><li><span style=\"font-weight: 400;\">la un EasyBox Sameday, dac\u0103 aceast\u0103 op\u021biune este disponibil\u0103 \u0219i selectat\u0103 \u00een timpul comenzii.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400;\">Clientul are obliga\u021bia de a furniza o adres\u0103 complet\u0103 \u0219i corect\u0103 de livrare, precum \u0219i un num\u0103r de telefon valid pentru confirmare \u0219i contact rapid \u00een cazul problemelor de livrare.<\/span><\/p><h4><b>6. Recep\u021bia produselor<\/b><\/h4><p><span style=\"font-weight: 400;\">La primirea coletului, v\u0103 rug\u0103m s\u0103 verifica\u021bi integritatea ambalajului. Dac\u0103 observa\u021bi deterior\u0103ri vizibile, refuza\u021bi primirea \u0219i solicita\u021bi curierului completarea unui proces-verbal de constatare, apoi contacta\u021bi-ne la adresa: retur@krklstudio.ro. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Dup\u0103 acceptarea coletului, orice reclama\u021bie privind deteriorarea produselor se analizeaz\u0103 conform <\/span><a href=\"http:\/\/krklstudio.ro\/ro\/politica-de-retur\"><b>Politicii de retur<\/b><\/a><span style=\"font-weight: 400;\"> disponibile pe site.<\/span><\/p><h4><b>7. \u00cent\u00e2rzieri \u0219i neprimirea coletului<\/b><\/h4><ul><li style=\"list-style-type: none;\"><ul><li><span style=\"font-weight: 400;\">\u00cen cazul \u00een care comanda nu ajunge \u00een termenul de livrare estimat:<\/span><\/li><li><span style=\"font-weight: 400;\">verifica\u021bi statusul livr\u0103rii utiliz\u00e2nd AWB-ul primit pe e-mail;<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><\/ul><\/li><\/ul><p><span style=\"font-weight: 400;\">Dac\u0103 livrarea nu poate fi efectuat\u0103 (de exemplu: date de contact incorecte, imposibilitatea curierului de a v\u0103 g\u0103si la adres\u0103), coletul va fi returnat c\u0103tre noi, iar comanda va fi anulat\u0103 automat.<\/span><\/p><h4><b>8. For\u021ba major\u0103<\/b><\/h4><p><span style=\"font-weight: 400;\">Nu suntem r\u0103spunz\u0103tori pentru \u00eent\u00e2rzieri cauzate de factori externi independen\u021bi de controlul nostru (condi\u021bii meteo extreme, restric\u021bii de circula\u021bie, greve etc.).<\/span><\/p><h4><b>9. Contact<\/b><\/h4><p><span style=\"font-weight: 400;\">Pentru \u00eentreb\u0103ri legate de livrare, ne pute\u021bi contacta la: <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">E-mail: <\/span><a href=\"mailto:contact@krklstudio.ro\"><span style=\"font-weight: 400;\">comenzi@krklstudio.ro<\/span> <span style=\"font-weight: 400;\"><br \/><\/span><\/a><span style=\"font-weight: 400;\">Telefon: <\/span><span style=\"font-weight: 400;\">+40 730 283 301<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politica de Livrare Ultima actualizare: 22.11.2025 1. Informa\u021bii generale Prezenta politic\u0103 stabile\u0219te condi\u021biile de livrare pentru comenzile plasate pe site-ul www.krklstudio.ro. Toate comenzile sunt procesate \u0219i expediate exclusiv prin Sameday, \u00een baza contractului nostru de colaborare cu acest furnizor de servicii de curierat. 2. Zone de livrare Livr\u0103m produse pe \u00eentreg teritoriul Rom\u00e2niei prin re\u021beaua Sameday. Nu efectu\u0103m livr\u0103ri interna\u021bionale.\u2026<\/p>","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3527","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/pages\/3527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/comments?post=3527"}],"version-history":[{"count":0,"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/pages\/3527\/revisions"}],"wp:attachment":[{"href":"https:\/\/krklstudio.ro\/en\/wp-json\/wp\/v2\/media?parent=3527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}